Pal Health
Unified health insurance app for subscribers, providers, and companies — with public services and an AI chatbot to help subscribers in a simple way.
Overview
Pal Health (Palestine Insurance Company) is a unified health insurance management application for three audiences: subscribers (patients), providers (doctors and clinics), and companies.
It combines operational workflows with subscriber-facing services and an AI-powered health assistant so members can get answers and complete tasks without navigating complex screens.
Key features
- Subscribers: appointments, medical records and prescriptions, reports and statistics, AI health assistant, pre-authorization requests, claims and complaints tracking.
- Providers: scheduling and patient management, issuing prescriptions and reports, performance analytics, patient history.
- Companies: employee health management, financial and operational reports, clinic oversight.
- AI chatbot oriented to subscriber support and simpler self-service.
- Published on Google Play and the App Store for broad reach.